How to Contact the Berkeley County Sheriff’s Department
We, as residents, need to report all crimes and incidents to the Sheriff’s Department. Every time you have a concern, you must call the Sheriff, report the crime, and get a case number! If you do not get a case number, the crime is not recorded, and it is as if it did not happen! I cannot emphasize this enough. You must get a case number! Use the drug tip line if you want to make an anonymous report for activity, but we must get all the crimes into the crimes database with a case number to be effective.
IF YOU HAVE AN EMERGENCY - DO NOT HESITATE TO CALL 911!
When making a report, clearly state the following information to the Dispatcher. (You do not need to wait for the Dispatcher to ask):
- Your full name
- Your street address
- Your telephone number
- The nature of your emergency. Be specific in your details! Tell the Dispatcher:
- What is happening and where?
- Who is in danger? What is happening?
- Clear description of people, cars, license plate numbers, and house number.
- Ask to meet with an officer and make a report with a case number.
When meeting with the officer, ask for a case number. Again, this is the only way the crime gets reported!
I understand that many people have bad experiences with Dispatch and the responsiveness of the Sheriff’s Department, but if we do not call, nothing will change! We must use the system we have. We must give the Sheriff the opportunity to respond.
Important Telephone Numbers
| Description | Telephone Numbers | Notes |
|---|---|---|
| Emergency Dispatch | 911 | |
| Berkeley County (main number) | 843-723-3800 | This is an automated line; you need to dial an extension after calling. The last 4-digits of the 719-xxxx numbers below work on this telephone number as extensions. For example, to reach Non-Emergency Dispatch through this number, call 723-3800 and dial extension 4506, or 4169 or 4170. |
| Non-Emergency Dispatch | 843-719-4505 843-719-4506 843-719-4169 843-719-4170 |
|
| Sheriff’s Duty Officer | 843-719-4412 843-719-4424 |
|
| Drug Tip Line | 843-719-4692 | This is a Recorded Line. Provide as much information as you can. Addresses, Times, Descriptions, License Plate Numbers, etc. |
Sangaree Connection » Crime Watch Meeting Report, April 19, 2007 said,
April 20, 2007 @ 1:40 pm
[…] Mr. Green then spoke about the problems with the emergency dispatch system. In Berkeley County, 911 is a separate department from the Sheriff’s office, EMS, the Fire Department, etc. In order to receive the best service possible, he offered tips on what to say when you need to call 911. […]